Developing Emotional Intelligence Skills

Emotional intelligence (EI) is the ability to recognize, understand, and manage our own emotions as well as the emotions of others. In this blog, we will explore the components of EI, strategies to develop these skills, and the benefits of having a high EI in the professional sphere.
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Trent Draper
+15 years in Sales within the education industry, Head International Sales at Get More Brain.


Emotional intelligence (EI) is the ability to recognize, understand, and manage our own emotions as well as the emotions of others. As a seasoned professional with over 15 years of experience in Ed-Tech and education industries, I have seen firsthand how EI plays a crucial role in the workplace, particularly in leadership positions.

In this blog, we will explore the components of EI, strategies to develop these skills, and the benefits of having a high EI in the professional sphere. If you haven’t already, I recommend checking out my previous blog on “Reskilling in the Digital Age: Unlocking its Potential,” where I discussed the importance of reskilling and the role of technology in this process.

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Emotional Intelligence (EI) harmonizes our cognitive abilities and emotional acumen to foster effective professional growth and leadership

Understanding Emotional Intelligence

Emotional intelligence can be broken down into five key components:

  1. Self-awareness: Recognizing and understanding one’s emotions and their impact on others.
  2. Self-regulation: Controlling and managing one’s emotions in response to various situations.
  3. Motivation: Pursuing goals with determination and resilience.
  4. Empathy: Identifying and understanding the emotions of others.
  5. Social skills: Developing and maintaining positive relationships with others.

As someone who has lived and worked in various countries, including Australia, the UK, Canada, USA and now Switzerland, I have observed that effective leadership often involves a high degree of EI. Leaders with high EI can better understand their team members, communicate effectively, and navigate challenging situations.

Developing Emotional Intelligence Skills

Cultivating EI is an ongoing process that requires commitment and practice. Here are some strategies for enhancing each component of EI:

Improving self-awareness:

  • Reflection and introspection: Regularly assess your emotions and actions, and how they impact others.
  • Seeking feedback: Encourage constructive feedback from colleagues and mentors to gain insight into your emotional strengths and weaknesses.
  • Practicing mindfulness: Techniques such as meditation can help in becoming more aware of your thoughts and emotions.

Enhancing self-regulation:

  • Identifying triggers: Recognize the situations and people that evoke strong emotional responses and develop strategies to cope with them.
  • Developing coping mechanisms: Practice relaxation techniques or engage in activities that help you manage your emotions effectively.
  • Setting boundaries and limits: Establish personal boundaries to maintain a healthy balance between work and personal life.

Increasing motivation:

  • Setting clear goals: Define achievable and measurable objectives for both short-term and long-term success.
  • Embracing challenges: View obstacles as opportunities for growth and learning.
  • Celebrating accomplishments: Acknowledge and reward yourself for achieving milestones, no matter how small.

Cultivating empathy:

  • Active listening: Pay close attention to what others are saying and try to understand their perspective.
  • Demonstrating compassion: Show genuine care and concern for the well-being of others.
  • Developing perspective-taking skills: Practice putting yourself in someone else’s shoes to understand their emotions and viewpoints better.

Building social skills:

  • Effective communication: Clearly and confidently express your thoughts and ideas while also being receptive to the opinions of others.
  • Conflict resolution: Address disagreements constructively and diplomatically, focusing on finding a solution that benefits all parties involved.
  • Building and maintaining relationships: Develop a strong professional network through trust, respect, and mutual support.

The Benefits of Emotional Intelligence in the Workplace

According to a study by [TalentSmart, emotional intelligence is responsible for 58% of job performance in various roles and industries.]( leader’s emotional intelligence (EQ,tone for others to follow.) Some benefits of having high EI in the workplace include:

Improved teamwork and collaboration: EI fosters a positive work environment where individuals can effectively collaborate, understand each other’s needs, and work towards common goals.

Enhanced decision-making: Emotional intelligence allows leaders to consider the feelings and perspectives of others when making decisions, leading to more balanced and well-informed choices.

Increased adaptability: High EI helps professionals navigate change and uncertainty with resilience, making them more adaptable in an ever-evolving business landscape.

Better conflict resolution: Professionals with high EI are more skilled at resolving disagreements and finding mutually beneficial solutions, thus reducing workplace conflicts and maintaining positive relationships.

Higher employee engagement and retention: Organizations that prioritize EI often experience increased employee satisfaction and lower turnover rates.

Practical Exercises to Improve Your Emotional Intelligence

To enhance your EI, consider incorporating practical exercises into your routine. For example, to improve self-awareness, you might engage in daily mindfulness exercises, such as meditation or deep-breathing techniques, which can help you stay attuned to your emotional state. Journaling is another powerful tool for reflection; by writing down your thoughts and emotions, you can gain a deeper understanding of your emotional triggers and patterns. Regular feedback sessions with peers or mentors can also provide valuable insights into your emotional responses and behavior.

Get More Brain can be a vital ally in this journey, offering personalized learning paths to help you enhance your EI skills. With a rich variety of resources, including interactive exercises and real-time feedback, it tailors the learning experience to your unique needs and pace. In terms of enhancing self-awareness and self-regulation, Get More Brain’s digital workbooks can be an excellent tool for journaling. Writing down your thoughts, feelings, and reactions to different situations can provide a clearer understanding of your emotional patterns and triggers. The platform also allows you to revisit your entries, tracking your progress and identifying areas for further development. This combination of personal practice and the adaptive resources offered by Get More Brain can significantly aid in your journey towards enhancing EI.


Emotional intelligence is an essential skill set for professionals and leaders in the modern workplace. Developing EI can lead to numerous benefits, such as improved teamwork, enhanced decision-making, increased adaptability, better conflict resolution, and higher employee engagement.

In my role with Get More Brain, I have witnessed the power of EI in building strong relationships and fostering a collaborative work environment. While my company offers an innovative learning solution that can help professionals develop various skills, including EI, the onus remains on each individual to commit to their growth and development.

Growing up in Australia and living in different countries has given me a unique perspective on the importance of EI in cross-cultural settings. As we continue to navigate the challenges of an increasingly globalized and diverse workplace, cultivating EI becomes even more crucial.

By prioritizing EI and leveraging tools like Get More Brain, professionals and leaders can unlock their full potential, create a more positive work environment, and contribute to long-term success. Let’s embrace the journey of developing EI together and create a brighter future for all.

If you’re curious to explore how Get More Brain can transform your learning and development strategy, feel free to follow me on Medium or LinkedIn, leave a comment below, or reach out to me directly. Let’s connect, explore, and work together to drive performance, engagement, and retention in your workplace.

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