Does AI have the potential to put “Learning” back into Learning and Development?

AI can provide powerful tools for L&D professionals to create more efficient, effective and engaging learning experiences, but it should not replace the human touch in order to create the most impactful learning experiences.
The image is a poster with the title of the post. Right to the Text you see iPhones with Get More Brain open. The Background of the image is green.
Trent Draper
Trent Draper
+15 years in Sales within the education industry, Head International Sales at Get More Brain.
Arti­fi­cial Intel­li­gence in Learn­ing and Devel­op­ment — picture from Pix­abay

As some­one who speaks with Learn­ing and Devel­op­ment lead­ers reg­u­lar­ly in my role at Get More Brain, I can tell you that there are mixed feel­ings about tech­nol­o­gy in the field. Some L&D pro­fes­sion­als fear that the rise of tech­nol­o­gy, specif­i­cal­ly arti­fi­cial intel­li­gence (AI) could lead to a future where human inter­ac­tion is min­i­mized, and learn­ers are left feel­ing dis­con­nect­ed from the learn­ing expe­ri­ence. On the oth­er hand, there are oth­ers who are excit­ed about AI’s oppor­tu­ni­ties for them and their learn­ers.

AI is here to stay!

It’s no secret that AI is here to stay. With advance­ments in tech­nol­o­gy, we now have access to per­son­al­ized train­ing, per­son­al­ized feed­back, and a reduc­tion in the amount of time and resources required to cre­ate bet­ter con­tent. No longer should we ever see 1000 staff watch­ing the same video and ask­ing the same ques­tions and receiv­ing the same feed­back, if any. Is that learn­ing? Instead, AI can cre­ate cus­tomized learn­ing expe­ri­ences that cater to learn­ers’ indi­vid­ual needs and pro­vide indi­vid­u­al­ized feed­back.

Learn­ing and devel­op­ment pro­fes­sion­als who embrace arti­fi­cial intel­li­gence and tech­nol­o­gy will have a more pro­found impact on the busi­ness than they did in the past. By lever­ag­ing AI, L&D pro­fes­sion­als can help learn­ers achieve their goals faster and more effi­cient­ly. In addi­tion, they can improve the over­all effec­tive­ness of the train­ing pro­gram. Fur­ther­more, AI can pro­vide insights into learn­er behav­ior and engage­ment, allow­ing L&D pro­fes­sion­als to adjust their strate­gies and mate­ri­als accord­ing­ly.

Investing in Technology

Invest­ing in learn­ing plat­forms that enable AI is imper­a­tive for L&D pro­fes­sion­als who want to take advan­tage of the ben­e­fits of per­son­al­ized train­ing, feed­back, and insights into learn­er behav­ior and engage­ment. By lever­ag­ing AI through learn­ing plat­forms like Get More Brain, L&D pro­fes­sion­als can cre­ate more effi­cient, effec­tive, and engag­ing learn­ing expe­ri­ences for their learn­ers.

So let’s just let AI run everything? Not quite….

But let’s be clear: AI is not meant to com­plete­ly replace human touch. Instead, it should enhance it. By lever­ag­ing AI, L&D pro­fes­sion­als can focus on more high-val­ue tasks, such as design­ing and facil­i­tat­ing engag­ing learn­ing expe­ri­ences and col­lect­ing qual­i­ta­tive feed­back rather than spend­ing count­less hours on admin­is­tra­tive tasks. In oth­er words, AI can put the “learn­ing” back in learn­ing and devel­op­ment by allow­ing L&D pro­fes­sion­als to focus on what they do best: cre­at­ing mean­ing­ful, impact­ful learn­ing expe­ri­ences.

As we con­tin­ue to embrace AI in learn­ing and devel­op­ment, it’s crit­i­cal to remem­ber that tech­nol­o­gy is a tool. It’s up to L&D pro­fes­sion­als to deter­mine how we use it to cre­ate the most effec­tive learn­ing expe­ri­ences for learn­ers. We must remem­ber that not all learn­ers will respond in the same way to AI-based train­ing, and that human inter­ac­tion and sup­port are still crit­i­cal com­po­nents of the learn­ing expe­ri­ence. By find­ing the right bal­ance between tech­nol­o­gy and the human touch, we can cre­ate impact­ful learn­ing expe­ri­ences that empow­er learn­ers to achieve their goals and dri­ve busi­ness suc­cess.


AI’s poten­tial ben­e­fits in learn­ing and devel­op­ment are vast, and Get More Brain is com­mit­ted to help­ing L&D pro­fes­sion­als take advan­tage of them. We pro­vide per­son­al­ized, engag­ing, and impact­ful train­ing expe­ri­ences that lever­age AI to meet indi­vid­ual needs. We believe in find­ing the right bal­ance between tech­nol­o­gy and the human touch to cre­ate effec­tive learn­ing expe­ri­ences that empow­er learn­ers to achieve their goals and dri­ve busi­ness suc­cess. As we con­tin­ue to embrace the future of learn­ing and devel­op­ment, we look for­ward to unlock­ing AI’s full poten­tial in learn­ing and devel­op­ment. It’s an excit­ing time to be in the field of learn­ing and devel­op­ment, and I look for­ward to see­ing how AI will con­tin­ue to shape its future.

This post was first pub­lished on Medi­um.

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