Does AI have the potential to put “Learning” back into Learning and Development?

AI can provide powerful tools for L&D professionals to create more efficient, effective and engaging learning experiences, but it should not replace the human touch in order to create the most impactful learning experiences.
The image is a poster with the title of the post. Right to the Text you see iPhones with Get More Brain open. The Background of the image is green.
Trent Draper
Trent Draper
+15 years in Sales within the education industry, Head International Sales at Get More Brain.
Artificial Intelligence in Learning and Development — picture from Pixabay

As someone who speaks with Learning and Development leaders regularly in my role at Get More Brain, I can tell you that there are mixed feelings about technology in the field. Some L&D professionals fear that the rise of technology, specifically artificial intelligence (AI) could lead to a future where human interaction is minimized, and learners are left feeling disconnected from the learning experience. On the other hand, there are others who are excited about AI’s opportunities for them and their learners.

AI is here to stay!

It’s no secret that AI is here to stay. With advancements in technology, we now have access to personalized training, personalized feedback, and a reduction in the amount of time and resources required to create better content. No longer should we ever see 1000 staff watching the same video and asking the same questions and receiving the same feedback, if any. Is that learning? Instead, AI can create customized learning experiences that cater to learners’ individual needs and provide individualized feedback.

Learning and development professionals who embrace artificial intelligence and technology will have a more profound impact on the business than they did in the past. By leveraging AI, L&D professionals can help learners achieve their goals faster and more efficiently. In addition, they can improve the overall effectiveness of the training program. Furthermore, AI can provide insights into learner behavior and engagement, allowing L&D professionals to adjust their strategies and materials accordingly.

Investing in Technology

Investing in learning platforms that enable AI is imperative for L&D professionals who want to take advantage of the benefits of personalized training, feedback, and insights into learner behavior and engagement. By leveraging AI through learning platforms like Get More Brain, L&D professionals can create more efficient, effective, and engaging learning experiences for their learners.

So let’s just let AI run everything? Not quite….

But let’s be clear: AI is not meant to completely replace human touch. Instead, it should enhance it. By leveraging AI, L&D professionals can focus on more high-value tasks, such as designing and facilitating engaging learning experiences and collecting qualitative feedback rather than spending countless hours on administrative tasks. In other words, AI can put the “learning” back in learning and development by allowing L&D professionals to focus on what they do best: creating meaningful, impactful learning experiences.

As we continue to embrace AI in learning and development, it’s critical to remember that technology is a tool. It’s up to L&D professionals to determine how we use it to create the most effective learning experiences for learners. We must remember that not all learners will respond in the same way to AI-based training, and that human interaction and support are still critical components of the learning experience. By finding the right balance between technology and the human touch, we can create impactful learning experiences that empower learners to achieve their goals and drive business success.


AI’s potential benefits in learning and development are vast, and Get More Brain is committed to helping L&D professionals take advantage of them. We provide personalized, engaging, and impactful training experiences that leverage AI to meet individual needs. We believe in finding the right balance between technology and the human touch to create effective learning experiences that empower learners to achieve their goals and drive business success. As we continue to embrace the future of learning and development, we look forward to unlocking AI’s full potential in learning and development. It’s an exciting time to be in the field of learning and development, and I look forward to seeing how AI will continue to shape its future.


This post was first published on Medium.

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